Shipping, delivery & returns

Delivery

We deliver across Iraq by courier. Delivery is a flat IQD 5,000 and free on orders over IQD 75,000. Our team confirms every order by phone before it ships.

Cities we currently deliver to: Baghdad, Basra, Erbil, Mosul, Najaf, Karbala, Sulaymaniyah, Kirkuk, Other.

Payment

Orders are paid in cash to the courier on delivery. Nothing is charged online. Online card payment will be offered once a payment provider is connected.

Returns & refunds

Unused items in their original packaging can be returned within 7 days of delivery. Contact us with your order number and we will arrange collection. Refunds are issued the same way the order was paid.

Damaged or wrong item

If something arrives damaged or isn't what you ordered, tell us within 48 hours and we'll replace it at no cost.